Research Publications

1. Research paper on "Customer Value Management - The Step Beyond Traditional Customer Relationship Management" at 2011 International Conference held at Modern Technology & Management Institute, Inc. & University of Maryland Eastern Shore, USA on Oct 22, 2011.
2. Presented a paper on "SERVQUAL & SERVPREF Model: A review of measures in services marketing with special reference to the banking sector in India" in the 3rd International Conference on 'Advances in Management & Decision Sciences' organized by School of Management, Gautam Buddha University during 30-31 December 2017.

Professional affiliations

1. Member – All India Bar Council.

Participation in Events / Activities Participated

1. Participated as a delegate during i-Bharat - 2017 "ICT Elucidations for Unserved and Unsolved" conference by Ministry of Electronics and Information Technology, Government of India held on October 26, 2017, FICCI - New Delhi.
2. Participated in Faculty Development Programme on GST held on Tuesday, September 26, 2017, organized by ITS College in association with ICA Edu Skills Pvt. Ltd.

Additional Responsibilities

1. Coordinator – BBA III Year.
2. Member - Internal Quality Assurance Cell (IQAC).
3. Head – National Service Scheme (ITS Unit).
4. Member (Discipline Committee).
5. Coordinator (Disha – The Social Service Club).
6. BBA Alumni Coordinator, Member – Exam Cell.